| How long is the warranty on Audio Security Products? | ||||
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| FAQs - Audio Security FAQ's |
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Our Audio Security products are marketed two ways. As products only, or we install them as a complete system.
When we install our audio security products as a system, the entire system is warranted for a period of twenty years, on products and workmanship, Travel and/or labor cost will apply, depending on location of system, and if system is located outside the Continental United States.
When our Audio Security products are purchased individually by a client, and installed by non factory trained installers, they are warranted for a period of five years, or the current manufactures warranty, unless they are found to be damaged because of no fault of the products. i.e. Poor workmanship, incorrect wiring, damage and/or breakage, etc.
In the case of improper wiring, poor workmanship, incorrect tuning, damage and/or breakage, the outcome will be determined and resolved by the manufacturer. To return products, call American Sound Masking to obtain a RA number. (return authorization number)
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